FAQ

GENERAL

Questions About an Order?
Email us at info@goodteddy.co

SHIPPING

How Much Does Shipping Cost?

Canada (Standard Shipping)

Under $150	$15
Over $150	FREE

U.S. (Standard Shipping)

Under $250	$20
Over $250	FREE

 

How Long Will Shipping Take?

Your order will be processed and dispatched within 1-3 business days. Depending on the destination country and shipping method chosen, delivery times will vary. However, see below for delivery estimates:

Canada Express Delivery: 1-4 business days
Canada Standard Delivery: 3-7 business days
U.S. Express Delivery: 2-6 business days
U.S. Standard Delivery: 7-10 business days 

Will I Be Charged Duties & Taxes?
We are working on being able to estimate and cover duties that come from customs. However at this time, customers are responsible for paying any applicable duties and taxes.

CONTACT US

Customer Care:
Should you require any assistance, please e-mail us at info@goodteddy.co

Our Customer Support team will respond within 48 hours, Monday through Friday excluding holidays.